Small Wins — Support

Support

How can we help?

Find answers to common questions below, or reach out directly.

All subscriptions are managed by Apple. To cancel, open your iPhone Settings → [Your Name] → Subscriptions, then tap Small Wins and select Cancel Subscription. Your Pro access continues until the end of the current billing period.

Sign in with the same Apple ID you used for the original purchase, then go to Profile → Restore Purchases inside the app. Your subscription will be restored automatically.

Streaks reset when no task is completed in a day. If you believe your streak was lost due to a technical error (e.g. a sync issue or timezone bug), contact us at ahmadalzein666@hotmail.com and we'll look into it.

First check that notifications are enabled: iPhone Settings → Notifications → Small Wins. Also make sure your timezone is set correctly in the app's Profile screen. Notifications are sent based on your local time.

No. All payments are processed entirely by Apple through the App Store. We never see or store any payment details, credit card numbers, or billing information. Subscription status is verified through RevenueCat, which only shares whether your subscription is active — nothing financial.

Go to Profile → Delete Account inside the app. This permanently deletes your account and all associated data. This action cannot be undone.

Try these steps in order: (1) Force-quit and reopen the app. (2) Check for updates in the App Store. (3) Restart your device. (4) Delete and reinstall the app (your data is backed up to the cloud). If the problem persists, contact us with your device model and iOS version.

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Still need help?

We typically respond within 24 hours. Include your device model and iOS version to help us resolve issues faster.

Email Support ahmadalzein666@hotmail.com · Usually within 24 hours

Legal

Privacy & Terms

We keep things simple and transparent.

Last updated: March 2026

1. Information We Collect

When you create an account, we collect your email address. We collect usage data (tasks, streaks, activity) solely to provide the app experience, and basic device information (OS version, app version) to diagnose issues.

2. How We Use Your Information

Provide and operate the Small Wins app
Sync your tasks and progress across sessions
Calculate and display your streaks and progress
Send relevant push notifications (morning motivation, streak alerts)
Respond to support requests

3. Data Storage & Security

Your data is stored securely using Firebase (Google Cloud) with industry-standard encryption in transit and at rest. We do not sell, trade, or rent your personal information to third parties.

4. Payments & Subscriptions

All purchases are processed exclusively by Apple through the App Store. We do not collect, store, or have access to any payment information or billing details. Subscription status is verified through RevenueCat, which shares only whether your subscription is active — no financial data is passed to us.

5. Third-Party Services

Firebase Authentication — account management
Firebase Firestore — data storage
Apple In-App Purchase — payment processing (we never see payment details)
RevenueCat — subscription management & entitlement verification
AI subtask suggestions — only your task title is sent; no personal data included

6. Data Retention & Deletion

We retain your data while your account is active. You can permanently delete your account from Profile → Delete Account. Upon deletion, your account is closed immediately and all data is removed.

7. Children's Privacy

Small Wins is not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this policy from time to time and will reflect changes by updating the date above. Continued use of the app after changes constitutes acceptance.

9. Contact

Questions? Email us at ahmadalzein666@hotmail.com

Last updated: March 2026

1. Acceptance of Terms

By creating an account or using Small Wins, you agree to these Terms of Service and our Privacy Policy. You must be at least 13 years old to use Small Wins.

2. Description of Service

Small Wins is a personal productivity app that helps you break down goals into small, manageable tasks. Features include task creation, subtask management, AI-assisted planning, daily streaks, and progress tracking.

3. User Accounts

You must provide a valid email address to create an account. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account.

4. Acceptable Use

You agree not to:

Use the app for any unlawful purpose
Attempt to gain unauthorized access to any part of the service
Transmit harmful, offensive, or disruptive content
Reverse engineer or attempt to extract the app's source code
Use automated tools to access or interact with the service

5. Subscriptions & In-App Purchases

Small Wins offers optional premium features through a subscription ("Small Wins Pro"):

All purchases are processed by Apple through the App Store. We do not collect or store payment information.
Subscriptions auto-renew unless cancelled at least 24 hours before the end of the billing period.
To cancel: iPhone Settings → [Your Name] → Subscriptions → Small Wins.
Subscription management is powered by RevenueCat.
Refund requests must be submitted directly to Apple via the App Store.

6. AI-Generated Content

Small Wins uses AI to suggest subtasks based on your task titles. AI suggestions are provided as-is for informational purposes. We do not guarantee their accuracy, completeness, or suitability. You are responsible for reviewing and editing suggestions before use.

7. Intellectual Property

The Small Wins app — its design, features, and code — is owned by us and protected by intellectual property laws. Your personal data and tasks belong to you.

8. Disclaimer of Warranties

Small Wins is provided "as is" without warranties of any kind. We do not warrant that the service will be uninterrupted, error-free, or meet your specific requirements.

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the app.

10. Termination

We reserve the right to suspend or terminate your account if you violate these Terms. You may delete your account at any time from the Profile screen.

11. Changes to Terms

We may modify these Terms at any time. Continued use of the app after changes constitutes acceptance of the new Terms.

12. Contact

Questions? Email us at ahmadalzein666@hotmail.com